Customer Care Team

Segals are a West Australian family owned and run business of over 30 years that pride itself on excellent customer service and quality goods.

We have a dedicated trained customer team on hand to resolve all of your warranty concerns and queries.

For a prompt response please ensure that all requested information is sent initially, and a response will be received within 5 business days.

Warranty Application with Sales Order

  • Name of Warranty Applicant
  • Current Address
  • Current Phone Number
  • Itemise Parts that have been affected
  • Upload a picture of Full Setting including all cushions here by pressing Select File
    Drop files here or
  • Upload pictures of damaged/ warranty item here by pressing Select File
    Drop files here or
    Accepted file types: png, jpg, jpeg, gif.
  • Please ensure all pictures have a red circle with a cross inside prior to ticking this box. If not pictures will not load.

Once submit is pressed you will be taken to a new page to confirm receipt. If you don’t get sent to a new page, then there is an error on the page, and your query has not been sent. Please see the error in RED and correct before trying to resubmit.

Please correct the error and re submit.


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