Cancelling an Order
(Prior to goods being collected/ delivered)
Please choose all furniture items carefully as we are unable to provide a refund where you have simply changed your mind, made a wrong selection or purchased an unsuitable gift. We recommend you carefully view all furniture items in store to ensure they are suitable.
Upon presentation of your original store receipt we can offer a store credit or an exchange to another item on full priced items. Items on sale we are unable to offer any exchange.
(Only part payments made)
Segals offer a 3 month layby on all full priced furniture store items. Minimum 20% deposit to be paid at time of purchase, and regular payments are to be made. All laybys expire on the 20th December of the year of purchase. All laybys must be scheduled for delivery (booked at least 7 days in advance of delivery date) or collection prior to this date.
If conditions of layby are not adhered to Segals reserve the right to cancel layby.
Any deposit/monies paid will be issued as a store credit. Alternatively a refund can be issued less a termination/ cancellation fee. This termination/ cancellation fee is dependant on a number of factors and will be determined by Segals at the time of cancellation and is final.
We are unable to layby accessories, home wares, sale furniture or ex display furniture models.
(After goods have been taken)
Full priced home wares can be exchanged for another item or a store credit issued within 7 days of purchase. Items must be in unused, original condition and packaging. The original Segals store receipt must be presented.
Unfortunately we are unable to offer any exchange/return on sale home wares.
Please choose all other items carefully as there is no exchange or refunds provided where you have simply changed your mind, made a wrong selection or purchased an unsuitable gift. We recommend you carefully view all furniture items in store to ensure they are suitable.