This is confirmation your Customer Care submission has been received by our team.
One of our helpful team members will be in contact within 2-3 business days for all new furniture queries. The team may ask for pictures to be provided for a resolution. This process may extend beyond the 2-3 business day resolution period.
If you query relates to a warranty then one of our helpful team members will be in contact within 7-14 business day.
A copy of the submission form will be sent to our customer care team AND the email address you have entered. This should be received within 3-4 hours in your inbox.
If this is not received then please check your spam and junk folder, and move to your inbox. This will ensure the reply is sent to your inbox.
If the email has not arrived within 3-4 hours please call 9204 5088 and ask for the webstore representative and they can help ensure the correct email address has been entered and resend the email.
We ask for your patience during peak times, and apologise for any small delays that occur and can assure you our team will be in contact to help.